Privacy Policy

Registration Information

When you create an account or register for our services, we collect:

• Full name and business title
• Email address and phone number
• Company name and business address
• Industry type and business requirements

Order Information

When placing orders or requesting quotes, we collect:

• Project specifications and requirements
• Shipping and billing addresses
• Payment information (processed securely)
• Communication preferences

Subscription Information

When subscribing to newsletters or updates:

• Email address and name
• Communication preferences
• Interest categories and topics

Order Processing

• Process and fulfill your custom manufacturing orders
• Coordinate project timelines and delivery schedules
• Handle payment processing and invoicing
• Provide order status updates and tracking information

Customer Support

• Respond to inquiries and provide technical assistance
• Offer engineering design consultation
• Resolve issues and handle complaints
• Maintain service quality and customer satisfaction

Marketing Communications

• Send newsletters about new capabilities and services
• Share industry insights and manufacturing updates
• Provide information about relevant products and solutions
• Invite to industry events and webinars

Encryption & Security

We implement industry-standard security measures to protect your data:

• SSL/TLS encryption for all data transmission
• Secure servers with regular security updates
• Encrypted data storage and backup systems
• Access controls and authentication protocols

Privacy Commitment

• We never sell or rent your personal information to third parties
• Data is only shared with trusted partners for order fulfillment
• Regular security audits and compliance assessments
• Staff training on data protection and privacy best practices

Data Access and Modification

You have the right to:

• Access and review your personal information
• Update or correct inaccurate data
• Request a copy of your data in a portable format
• Update your communication preferences

Data Deletion

• Request deletion of your personal information
• Close your account and remove associated data
• Note: Some information may be retained for legal compliance

Email Preferences

• Unsubscribe from marketing communications at any time
• Modify email frequency and content preferences
• Opt out of specific communication categories

Essential Cookies

We use essential cookies to:

• Maintain your login session and preferences
• Remember items in your quote requests
• Ensure website security and functionality
• Process orders and payments securely

Analytics Cookies

With your consent, we use analytics cookies to:

• Understand how visitors use our website
• Improve website performance and user experience
• Track popular content and services
• Optimize our manufacturing information presentation

Cookie Management

You can control cookies through your browser settings. However, disabling essential cookies may affect website functionality. Most browsers allow you to refuse cookies, delete existing cookies, or receive notifications when cookies are set.