How We Handle Client Quality Inspections (Onsite or Remote)
Samtop’s Flexible Quality Inspection Options That Work for Global Clients
Samtop offers 3 QC methods: onsite inspection, remote live video checks, and detailed pre-shipment photo+video reports — ensuring your displays meet brand standards before shipping, wherever you are.
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🎯You Can’t Always Fly to China — But You Still Need 100% QC Confidence
Whether you’re onsite or remote, client quality inspections are critical for ensuring every retail display meets brand standards.
- A 5-piece VIP window kit
- A 300-unit fragrance tray
- Or a global multi-country rollout
You’re likely asking:
“Can I trust the quality if I’m not there?”
“How do I verify logo alignment, LED brightness, or packaging setup?”
At Samtop, we’ve supported clients across Europe, the US, Japan, and the Middle East with both onsite and remote QC — built around your schedule, team, and requirements.
🔍 3 Client Quality Inspection Options at Samtop
| Option | Description | Best For |
|---|---|---|
| ✅ Client Onsite Inspection | Visit Samtop’s factory or send your agent for hands-on checks | High-volume orders, seasonal rollouts |
| ✅ Remote Video QC | Live-streamed walkthrough via Zoom/Teams/WeChat | Urgent timelines, remote approval |
| ✅ Pre-Shipment Report | Photo + video files with measurement sheets & tests | Repeats, simple structures, internal audits |
🏭Client Onsite Inspection
You or your rep (e.g. SGS / Intertek) are welcome to inspect directly at our factory.
We provide:
- Full access to the production area
- Reference Golden Sample
- Calipers, gloss meter, light box, and other tools
- Dedicated lighting table & QC zone
- QC checklist aligned with your PO
🛠️ Optional: Real-time rework team if issues are spotted
📍 Recommended for: 100+ units, high-value campaigns, new tooling projects
📹 How We Support Remote Client QC Sessions
When travel isn’t feasible, we schedule a live QC session via:
- Zoom
- Teams
- Google Meet
- WeChat Video
During the session, we’ll:
✅ Assemble your display
✅ Test LED lighting (color temp, brightness)
✅ Measure key dimensions (live with caliper)
✅ Show packaging & labels
✅ Zoom in for logo alignment & surface finish
💡 Typically done 1–2 days before shipment, this gives you confidence with zero travel.
📸 Pre-Shipment Reports for Quality Assurance
Need fast documentation?
We’ll send:
- 📸 HD product photos (angles + close-ups)
- 📏 Dimensional check sheet
- 💡 Power-on lighting images
- 🎥 2–5 min video (optional)
- 🧾 Packaging and label visuals
PDF format + image folder for easy internal sharing
📐 What Can Be Checked — Onsite or Remotely?
| Inspection Item | How Samtop Supports |
|---|---|
| Dimensions | Caliper photos with unit references |
| LED Lighting | Color temp, brightness, voltage live test |
| Structure | Push-pull, click-fit, snap-lock demonstration |
| Logo Alignment | Zoom in on position, polish, magnet fit |
| Surface Quality | Gloss, matte, scratch check under light |
| Assembly | Live dry-assemble + part label confirmation |
| Packaging | Drop test, foam insert, label consistency |
| Batch Traceability | SKU count, barcodes, region codes |
🧪 Real Case: Remote QC for 300-Unit LED Display Rollout
Client: Global skincare brand
Project: Tester trays with PU-wrapped base, resin riser, LED strip, magnetic logo
Inspection Method: Remote Zoom session + photo report
🟩 Actions:
- Spot-checked 30 units during 45-min video call
- Verified LED brightness + tray slot fit
- Showed box-by-box packaging labels
- Sent video + HD photos post-call
✅ Approved digitally
✅ 0 returns across 80+ EU stores
✅ Client reused same QC flow for next campaign
🙋♀️ Who This Process Supports
✅ Global VM teams sourcing from China
✅ Procurement under ISO / audit pressure
✅ Agencies handling seasonal multi-region rollouts
✅ Buyers needing repeatable QC for internal SOP
✅ Projects requiring zero-defect delivery
✅ Inspect Remotely — Approve Confidently
At Samtop, quality doesn’t depend on your flight schedule.
We give you full visibility, documented checks, and reliable updates — so your project delivers perfectly, wherever you’re based.
📩 Need to book a pre-shipment QC or discuss your inspection needs?
Email: yan@samtop.com
Website: www.samtop.com
Samtop Display – Fully Visible. Fully Verifiable. Fully Trusted.
ISO 9001 Quality Management Systems