What Global Brands Need to Ask Before Placing an Order
By Yan Luo | Samtop Display
✅ Choosing a retail fixture supplier in Asia is not just about price — it's about capability, transparency, and trust. Whether you're launching a 500-store POP campaign or a boutique VM unit, your supplier must deliver not only what’s quoted, but what works in-store.
At Samtop, we help brands match fixture complexity with factory strength. Here’s how to audit and choose your vendor — before you commit.
✅ Summary: How to Evaluate a Fixture Supplier in Asia
A solid fixture vendor should offer:
- In-house control of materials (metal, MDF, acrylic)
- Engineering drawings with BOM-level clarity
- Visual QC reports and sample turnaround under 14 days
- Export knowledge (UL, CE, FSC, packaging, documentation)
- Fluency in retail — not just OEM furniture or cabinetry
If they can’t show this upfront, proceed cautiously.
🧱 1. Match Their Core Strength to Your Fixture Type
| Fixture Type | Needed Capability |
|---|---|
| Premium floor plinth with LED | Acrylic bonding + wiring integration |
| MDF modular display (KD) | CNC cut + matte PU or powder finish |
| Logo-heavy VM for cosmetics | Precision engraving + branding application |
| Multi-store kits for rollout | Batch QA, tool bags, visual instructions |
| Travel retail lightboxes | LED-certified components + secure cabling |
📌 Related: What to Include in a Retail Display BOM
🧠 2. Ask These Questions in the First Supplier Call
- “What % of your work is in retail display?” (Not kitchen cabinets or OEM)
- “Do you provide full 3D + finish drawings before quote?”
- “Is acrylic/metal/MDF produced in-house or outsourced?”
- “What’s your sampling lead time and mass production window?”
- “Can you share previous QA photos or inspection logs?”
- “Have you exported to EU, US, GCC before? Any references?”
⚠️ Red flag: Vague answers, or only a catalog with zero mention of past projects.
📌 Tip: Use a sample brief to test their communication and design interpretation early.
🖼️ 3. What to Request Before Sending a Purchase Order
Before you invest time or tooling costs, ask for:
- Factory photos (spray booth, packaging station, logo application)
- Assembly area shots (to confirm KD fixture experience)
- Sample images of previous POP or VM projects
- A packing checklist or store toolkit sample
- Finish samples: PU, powder coat, logo options (metal, UV, silk-screen)
📌 Check our Visual QC Setup Guide to see what good factory reporting looks like.
📊 4. Core Metrics You Should Evaluate
| Metric | Benchmark |
|---|---|
| Sample turnaround time | 7–14 working days |
| Surface rejection rate | <5% post-QA inspection |
| Assembly tolerance | ≤1mm gap (after dry fit) |
| CBM optimization skill | Can provide full 40HQ load plan |
| BOM/packing documentation | Export-ready, version controlled |
📌 Ask to see previous BOM sheets or photo-based QA logs.
🔍 5. Run a “Test Brief” Project Before Scaling
Send a test RFQ with 1 SKU only. Include:
- Key dimensions + finish spec
- Material preference + logo method options
- Power spec if applicable (110V, 230V, USB, etc.)
- Request 3 logo mockups (UV, laser plate, sticker)
- Timeline to sample + finish approval
The goal? Not just to see the product — but test their thinking.
